Welcome to Smit Marketing Ltd
By visiting or using our website or services, you agree to the terms below.
Please read this page carefully — it explains how we work, how we handle personal data, and your rights.

1. About Us

Smit Marketing Ltd (“we”, “our”, “us”) is a UK-registered marketing consultancy providing HubSpot setup, automation, CRM, and digital marketing services.

Company name: Smit Marketing Ltd
Website: www.smitmarketing.co.uk
Email: hello@smitmarketing.co.uk

We are the “data controller” for any personal information collected through this website or our services.

2. Using This Website

You agree to use our website only for lawful purposes. You must not attempt to disrupt, damage, or misuse the site.
We may change or remove parts of the site at any time without notice.

3. Services

All work we deliver is subject to a written proposal or agreement.
We always aim to deliver high-quality work, but any timelines or outcomes mentioned are estimates, not guarantees.

4. Payments

Payments are due according to the terms stated on your invoice or contract.
We may pause work if payment is late.
All fees exclude VAT unless otherwise stated.

5. Ownership and Intellectual Property

Any designs, documents, or materials created by Smit Marketing remain our property until full payment has been received.
Once payment is complete, ownership and usage rights are transferred as outlined in your agreement.
You may not copy or reuse content from our website or materials without written consent.

6. Confidentiality

We treat all client information as confidential and will not share it with anyone else unless required by law or agreed in writing.
We expect the same confidentiality regarding our proposals, strategies, and processes.

7. Limitation of Liability

We are not responsible for indirect or consequential losses, such as lost profits or business opportunities.
Our total liability will not exceed the total amount you’ve paid for the project in question.

8. Third-Party Tools and Links

We may use trusted third-party tools (like HubSpot, Google Ads, or Meta Ads).
We are not responsible for errors, downtime, or losses caused by those platforms.
Our website may include links to other websites — we are not responsible for their content or privacy practices.

9. Privacy Policy

We respect your privacy and are committed to protecting your personal information.
This section explains what we collect, how we use it, and your rights under UK data-protection laws (GDPR and the Data Protection Act 2018).

What Data We Collect

We may collect:

• Identity and contact details (name, job title, email, phone, company name)

• Project and transaction data (proposals, invoices, service history)

• Usage and technical data (IP address, browser, device type, pages viewed)

• Marketing preferences (form submissions, downloads, and communication choices)

We do not intentionally collect sensitive information (such as health, ethnicity, or religion) or data from children under 16.

How We Collect It

• Directly from you: when you contact us, book a call, or use our forms.

• Automatically through cookies and analytics when you visit our website.

• From third-party sources, such as HubSpot or Google Analytics.

How We Use Your Data

We use your data to:

• Respond to enquiries and deliver services

• Manage proposals, billing, and accounts

• Send relevant updates and marketing (if you’ve opted in)

• Improve our website and services

• Meet legal and tax obligations

We process your data lawfully under one or more of these bases:

• Contract (to deliver a service you’ve requested)

• Consent (when you’ve opted in to marketing)

• Legitimate interest (to run and improve our business)

• Legal obligation (to meet regulatory or tax requirements)

Marketing and Communication

You will only receive marketing messages if you have opted in or have an existing client relationship with us.
You can unsubscribe anytime by clicking the link in our emails or contacting us directly.

Cookies

Our website uses cookies — small text files stored on your device — to:

• Improve site functionality

• Analyse visitor behaviour

• Help us show relevant ads through trusted platforms

You can disable cookies in your browser settings.
For more on cookie choices, visit www.youronlinechoices.eu.

Data Sharing

We do not sell your data.
We may share data only with:

• Trusted service providers (such as HubSpot, Google, analytics, hosting, and email services)

• Professional advisers (accountants, lawyers, etc.)

• Regulators or authorities where required by law

All processors act under our instruction and must keep your data secure.

International Transfers

Some of our technology providers (like HubSpot) may store data outside the UK or EEA.
When this happens, we ensure that your data is protected by legal safeguards such as UK International Data Transfer Agreements or EU Standard Contractual Clauses.

Data Security

We take data security seriously and use appropriate technical and organisational measures to protect it.
Access to your data is restricted to people who need it to perform their duties.

Data Retention

We keep personal data only as long as necessary to deliver our services or meet legal obligations.
Business and financial records are usually retained for up to six years for tax and compliance reasons.

Your Rights

Under UK data-protection law, you have the right to:

• Request access to your data

• Correct inaccurate data

• Ask for deletion (“right to be forgotten”)

• Restrict or object to processing

• Receive a copy of your data in a portable format

• Withdraw consent at any time (where we rely on consent)

To exercise these rights, email hello@smitmarketing.co.uk.
We aim to respond within one month.
You also have the right to complain to the Information Commissioner’s Office (ICO): www.ico.org.uk.

10. Cookies (Summary)

We use cookies to enhance your experience and analyse site traffic.
Cookies may collect anonymous usage data. You can adjust your browser settings to block or delete cookies at any time.
Some parts of the site may not function properly without cookies.

11. Changes to This Policy

We may update this document occasionally.
The most recent version will always be posted on this page with the updated date shown above.

12. Governing Law

These Terms and this Privacy Policy are governed by and interpreted in accordance with the laws of England and Wales.
Any disputes will be handled by the courts of England and Wales.

13. Contact Us

If you have any questions about our Terms or Privacy Policy, please contact:
📧 francois@smitmarketing.co.uk
🌐 www.smitmarketing.co.uk